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aice55 ("the Platform," "we," "us," "our") is committed to handling your personal data with care and in accordance with applicable privacy laws. This Privacy Policy applies to all players who access aice55 from the Philippines — whether on desktop, through the mobile browser, or via the app available on the Download page. By registering and using aice55, you consent to the practices described in this policy.
01 Overview
aice55 collects personal data only to the extent necessary to operate the Platform securely and deliver a good experience to players. We do not collect data for its own sake, and we do not sell your personal information to third parties for commercial or marketing purposes.
This policy covers:
- What personal data we collect and why.
- How we use, store, and protect that data.
- When and to whom we may disclose data.
- What rights you have over your own data.
If you have any questions after reading this policy, you can contact our support team at any time at [email protected].
02 Data We Collect
The data we collect falls into three broad categories: information you provide directly, information generated by your use of the Platform, and technical data from your device.
Information You Provide
- Full legal name, date of birth, and gender — collected during account registration.
- Contact details including your email address and mobile number.
- Government-issued ID and proof of address — submitted during KYC verification.
- Payment details such as bank account numbers or e-wallet identifiers used to process deposits and withdrawals in PHP.
- Communications you send to our support team.
Platform Usage Data
- Betting history, game sessions, casino activity, and transaction records.
- Account login times, session duration, and feature usage patterns.
- Responsible gaming settings and any self-exclusion requests you submit.
Technical Data
- IP address and approximate geographic location.
- Device type, operating system, and browser information.
- Cookies and similar tracking technologies (see the Cookies section).
03 How We Use Your Data
aice55 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and identity verification (KYC) | Name, date of birth, government ID, contact details |
| Processing deposits and withdrawals in PHP | Payment method identifiers, transaction history |
| Delivering customer support | Contact details, account history, support communications |
| Detecting and preventing fraud or prohibited conduct | Login data, IP address, betting and transaction patterns |
| Responsible gaming monitoring and enforcement | Session data, gaming history, self-exclusion settings |
| Platform security and account access protection | IP address, device data, OTP verification logs |
| Legal and regulatory compliance | Identity data, transaction records, KYC documents |
| Platform improvement and analytics | Anonymised or aggregated usage data |
We do not use your personal data to serve advertisements from third-party ad networks. Any platform communications sent to your registered email or mobile number relate solely to your aice55 account activity — such as deposit confirmations, withdrawal updates, or security alerts.
04 Sharing Your Data
aice55 does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
Service Providers
We work with third-party companies that help us operate the Platform — including payment processors, identity verification services, and technology infrastructure providers. These providers access your data only as needed to perform their specific function and are bound by confidentiality obligations. They are not permitted to use your data for any other purpose.
Legal Obligations
We may disclose personal data when required to do so by applicable law or in response to a lawful request from a competent authority in the Philippines. This includes situations where disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
Business Transfers
In the event of a merger, acquisition, or transfer of assets, player data may be transferred as part of that transaction. If this occurs, we will notify affected players and ensure that the receiving party is bound by equivalent data protection obligations.
05 Data Security
aice55 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, and loss. These include:
- SSL encryption — all data transmitted between your device and our servers is encrypted in transit.
- OTP verification — one-time passwords are used for account login and sensitive actions to confirm your identity.
- Access controls — only authorised aice55 personnel with a legitimate need can access player data, and access is logged and audited.
- Secure data storage — account information and transaction records are stored in secured environments with restricted access.
- Fraud monitoring — automated systems flag unusual login attempts, access patterns, and transactions for review.
While we apply rigorous security practices, no online system can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and do not share your login credentials with anyone.
06 Data Retention
aice55 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with our legal and operational obligations. Specific retention periods depend on the type of data:
- Account and identity data — retained for the duration of your account and for a period following closure, as required by applicable anti-money laundering regulations.
- Transaction records — retained in line with financial record-keeping requirements under Philippine law.
- Support communications — retained for a reasonable period to allow for follow-up and quality review.
- Technical and usage data — typically retained for a shorter period unless needed for fraud investigation or legal proceedings.
When your data is no longer needed for any of these purposes, we will delete or anonymise it in a secure and irreversible manner.
07 Your Rights
As a player, you have the following rights regarding your personal data held by aice55:
- Right to access — you can request a copy of the personal data we hold about you.
- Right to correction — if any of your data is inaccurate or incomplete, you can ask us to update it.
- Right to deletion — you can request that we delete your personal data, subject to our legal retention obligations.
- Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data.
- Right to data portability — you can request your data in a structured, commonly used format.
- Right to withdraw consent — where we process data based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe. Note that certain rights may be subject to legal limitations — for example, we cannot delete transaction records that we are legally required to retain.
08 Cookies
aice55 uses cookies and similar technologies to make the Platform function properly and to understand how players use it. Cookies are small text files stored on your device when you visit a website.
Types of Cookies We Use
- Essential cookies — required for the Platform to function. These include session cookies that keep you logged in during your visit.
- Security cookies — help us detect suspicious activity and protect your account.
- Analytics cookies — collect anonymised data about how players navigate the Platform. This helps us identify areas for improvement.
- Preference cookies — remember your settings and preferences to personalise your experience.
You can manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of the Platform.
09 Minors
aice55 strictly prohibits access by anyone under the age of 21. We do not knowingly collect personal data from individuals under this age. If you have reason to believe that a minor has registered an account or provided personal data to aice55, please contact us immediately at [email protected].
Any account found to belong to a person under 21 will be closed immediately and any associated data will be deleted in accordance with our data handling procedures. For more detail on our age enforcement and player protection measures, visit our Responsible Gaming page.
10 Policy Changes
aice55 may update this Privacy Policy from time to time to reflect changes in the Platform, applicable law, or our data practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For material changes — those that significantly affect how we use your data or your rights as a player — we will take reasonable steps to notify registered players, such as via email or an in-platform notification.
Your continued use of aice55 after any update is published constitutes your acceptance of the revised policy. We recommend checking this page periodically, particularly after a period away from the Platform.
11 Contact Us
If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with our support team. We are available 24/7 and aim to respond to all data-related enquiries promptly.
Email: [email protected]
For related platform policies, you can also review our Terms & Conditions and Responsible Gaming page.
Your data is protected from the moment you register. Join aice55 and play securely in PHP today.
Register Now Log InHow aice55 Protects You
Privacy protection at aice55 is built into every layer of the Platform — from registration to withdrawal and everything in between.
SSL Encryption
Every connection between your device and the aice55 platform is protected with SSL encryption. Your login details, payment data, and personal information are always transmitted securely.
KYC Verification
Identity verification is mandatory before any withdrawal is processed. This protects both you and the integrity of the platform from fraud and unauthorised account use.
OTP Account Protection
One-time passwords add an extra layer of security to your login and sensitive account actions. Even if someone gets your password, they cannot access your account without your OTP.
No Data Selling
aice55 will never sell, rent, or trade your personal data to third parties for marketing. Your information is used only to operate your account and keep the platform secure.
Your Data Rights
You have the right to access, correct, or request deletion of your personal data at any time. Contact support and we will handle your request promptly and with care.
Responsible Gaming Data Use
Session and gaming data helps us support responsible play — including monitoring for signs of problem gambling and enforcing any self-exclusion or deposit limits you set. Visit Responsible Gaming for details.